Our Core Competencies

•  We specialize in and are considered the premier Micro Focus solution architect within the IC.  This includes:

  • • Operations Bridge

    • Network Operations Manager (NOM) & Network Node Manager (NNM)

    • Network Automation (NA)

    • Application Performance Manager (APM)

    • SiteScope

    • Business Process Manager (BPM)

    • Operations Orchestration (OO)

    • Universal Configuration Management Database (uCMDB)

• Because of our unique efforts in the restricted IC environment, we have participated in numerous Micro Focus Early Release Testing programs to include Optic OpsBridge, NOM, and Monitoring Control Center (MCC).

• Over 40 years of experience in Program Management, architecture, team leadership, and implementation.  We are unique as we are the only consulting firm within the IC that has a core competency in SLA compliance and reporting.

•  Castello Systems has an unmatched capability using Splunk and Elastic to perform advanced analytics against IT metrics to include raw event driven data, performance and capacity metrics, and SLA metrics.  We are recognized as a leader in performing analytics against IT metrics to provide impactful reporting and proactively understand issues in the infrastructure.  Our approach is unique in that we bring over 20 years’ experience in collecting, evaluating, and reporting on all aspects of metric collection.  With advanced analytics we now bring commercial and open-source analytics to quickly understand underlaying data streams and effectively articulate situational awareness.  This provides customers greater visibility into anomalies and trends which enables customers to realize proactive analysis efficiencies. 

• We have engineers skilled in a variety of languages that bridge the gap between commercial / open source tools and requirements. This includes Java, Powershell, Python, WebServices, and scripting. 

•  Our requirements gathering methodology enables timely and accurate design, engineering, testing, and implementation of complete ITOM solutions.  During implementation we also guide customers in the stand-up of 24x7 operations centers to fully utilize the deployed ITOM solutions in full production environments and ensure the customer realizes an outstanding return-on-investment.